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 Post subject: Re: My Idiot Coworker(s)
PostPosted: 26 Sep 2016, 09:20 
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TV's Kryptonite
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Quote:
fax line is still not working- she cant send or receive faxes or sending faxes


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 Post subject: Re: My Idiot Coworker(s)
PostPosted: 27 Sep 2016, 00:10 
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Na-na-na-na-na-na-na-na-FilmWise!
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Scruluce wrote:
Quote:
fax line is still not working- she cant send or receive faxes or sending faxes

Is it possible that she is no longer in the 20th century?

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 Post subject: Re: My Idiot Coworker(s)
PostPosted: 28 Sep 2016, 09:31 
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TV's Kryptonite
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Batman wrote:
Scruluce wrote:
Quote:
fax line is still not working- she cant send or receive faxes or sending faxes

Is it possible that she is no longer in the 20th century?

I wish that fax machines would go the way of the dinosaur, but as former Secretary of State Hillary Clinton has so publicly shown us, email isn't the secure alternative that we'd like it to be.


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 Post subject: Re: My Idiot Coworker(s)
PostPosted: 28 Sep 2016, 10:23 
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TV's Kryptonite
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Quote:
Shes receiving a message that says " intenratinal calls are buried"


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 Post subject: Re: My Idiot Coworker(s)
PostPosted: 28 Sep 2016, 10:59 
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Scruluce wrote:
Quote:
Shes receiving a message that says " intenratinal calls are buried"

Why are you burying your intenratinal calls?

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 Post subject: Re: My Idiot Coworker(s)
PostPosted: 28 Sep 2016, 13:18 
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sldawgs wrote:
Scruluce wrote:
Quote:
Shes receiving a message that says " intenratinal calls are buried"

Why are you burying your intenratinal calls?

and where

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It's such a fine line between stupid and clever.


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 Post subject: Re: My Idiot Coworker(s)
PostPosted: 06 Oct 2016, 12:42 
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TV's Kryptonite
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Quote:
Emily called in stated that her ext: 330 is not working, every time she tries to dial eternal ext : 150 and its says that the number cant be reached

so is it ext 330 or 150? ...and if you're dialing eternally, that might be part of your problem. stop pushing buttons already!


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 Post subject: Re: My Idiot Coworker(s)
PostPosted: 06 Oct 2016, 13:35 
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TV's Kryptonite
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Location: Mudville, Tuleberg, Brick City, Fat City, Gas City, Port City, Central City
Quote:
Chris said that the internet was normal speed till they plugged in new computer then it slowed way down and as soon as they unplug the new computer it goes back to normal. He also said on the T1 consistently 1.2 mg

a T1 line maxes out at 1.2 Mbps. New computer has to download updates, and you're pretty clear on what's going on, so why did you call again? better yet, with all the detail she recorded (different dummy, btw) why did she create the ticket?


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 Post subject: Re: My Idiot Coworker(s)
PostPosted: 11 Oct 2016, 11:04 
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TV's Kryptonite
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Location: Mudville, Tuleberg, Brick City, Fat City, Gas City, Port City, Central City
Quote:
(11:47:13 AM) *Scruluce*: just got off the phone w/ *phone vendor*.
(11:47:24 AM) *Scruluce*: our tech did check the right number. You were looking at the wrong ticket.
(11:47:42 AM) *Idiot Coworker*: okay at longest she knows lol


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 Post subject: Re: My Idiot Coworker(s)
PostPosted: 11 Oct 2016, 13:51 
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TV's Kryptonite
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Quote:
Customer said Ok , at longest its before 4pm.

twice in one day!!

"at longest" is the new "multiply"


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 Post subject: Re: My Idiot Coworker(s)
PostPosted: 12 Oct 2016, 13:17 
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TV's Kryptonite
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Quote:
Hello Jason,
Am go ahead and let the technician know.



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 Post subject: Re: My Idiot Coworker(s)
PostPosted: 25 Oct 2016, 10:26 
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TV's Kryptonite
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Quote:
customer called in and said that the fax machine is not working properly it comes in scripted or half lines are missing.


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 Post subject: Re: My Idiot Coworker(s)
PostPosted: 25 Oct 2016, 11:42 
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Scruluce wrote:
Quote:
customer called in and said that the fax machine is not working properly it comes in scripted or half lines are missing.

Dude, everyone knows it's way better when faxes are ad-libbed.

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 Post subject: Re: My Idiot Coworker(s)
PostPosted: 31 Oct 2016, 11:46 
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TV's Kryptonite
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Quote:
(customer) called in stated that we need to fix her re-routing ext : 2 it should ring ring 100 and 106 spontaneously , if it no one answer than its suppose ring too 775-223-1432, but right now its ring to 100 and 101 which is not suppose too


:confused: I just can't. :lol:


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 Post subject: Re: My Idiot Coworker(s)
PostPosted: 01 Nov 2016, 11:22 
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TV's Kryptonite
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Quote:
Michael also would like a tech look into the all PRI's to verify and make sure they are not taking errors

verify... AND make sure...


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 Post subject: Re: My Idiot Coworker(s)
PostPosted: 10 Nov 2016, 10:02 
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TV's Kryptonite
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We use an instant messaging app within the office. Several of us use custom text to accompany the various statuses we use.
For example, my wife and I binged through all 9 seasons of HIMYM, and I've been discussing the series with a buddy at work. I recently set my available status to "CHALLENGE ACCEPTED", and my default idle/away status to "WAIT FOR IT". We have a lot of fun using these statuses (stati?) for inside jokes and such.

Today, however, one of the idiots has set her available status to "On Vacation".

there isn't a custom setting for an offline status, nor does the user appear in the list when offline.


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 Post subject: Re: My Idiot Coworker(s)
PostPosted: 17 Nov 2016, 12:15 
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TV's Kryptonite
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Quote:
Customer called in stated that there internet is down and phones lines are really statistic - Customer already rebooted there internet router


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 Post subject: Re: My Idiot Coworker(s)
PostPosted: 18 Nov 2016, 14:21 
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TV's Kryptonite
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Quote:
thank you provisioning is builting it now


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 Post subject: Re: My Idiot Coworker(s)
PostPosted: 06 Dec 2016, 09:57 
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TV's Kryptonite
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In true "Here's your sign" fashion, no one is exempt. I just spotted this typo in one of my ticket notes:
Quote:
I recommended that (the customer) contact the phone vendor to have that phone insected.


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 Post subject: Re: My Idiot Coworker(s)
PostPosted: 06 Dec 2016, 10:07 
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FilmWise's Best Friend
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Scruluce wrote:
In true "Here's your sign" fashion, no one is exempt. I just spotted this typo in one of my ticket notes:
Quote:
I recommended that (the customer) contact the phone vendor to have that phone insected.

I like it, nice way to say you are looking for a bug. ;)

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 Post subject: Re: My Idiot Coworker(s)
PostPosted: 06 Dec 2016, 12:22 
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TV's Kryptonite
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sldawgs wrote:
Scruluce wrote:
In true "Here's your sign" fashion, no one is exempt. I just spotted this typo in one of my ticket notes:
Quote:
I recommended that (the customer) contact the phone vendor to have that phone insected.

I like it, nice way to say you are looking for a bug. ;)

That's what I meant. Yeah... that's the ticket!


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 Post subject: Re: My Idiot Coworker(s)
PostPosted: 06 Dec 2016, 12:27 
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TV's Kryptonite
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recent ticket note (this one really grates my nerves):
Quote:
i called (phone #) the line ringed , but there phone system didn't ring


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 Post subject: Re: My Idiot Coworker(s)
PostPosted: 07 Dec 2016, 01:09 
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Na-na-na-na-na-na-na-na-FilmWise!
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Scruluce wrote:
recent ticket note (this one really grates my nerves):
Quote:
i called (phone #) the line ringed , but there phone system didn't ring

Me to.

_________________
Robin: "Gosh, Batman, is there anything you don't know?"
Batman: "Oh yes, Robin. Several things, in fact."


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 Post subject: Re: My Idiot Coworker(s)
PostPosted: 12 Dec 2016, 13:26 
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TV's Kryptonite
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This one was in an email FROM one of our customers. I thought it was speech-to-text, but the overall email suggests he typed this out...
Quote:
Hello again, the phones are starting to act up again. There is a 1-2-3 second delay when we answer the phone. I pick up the phone and say hello, repeat myself 2 more times and by the 3rd time I say hello then the customer can hear me.


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 Post subject: Re: My Idiot Coworker(s)
PostPosted: 12 Dec 2016, 16:00 
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Scruluce wrote:
This one was in an email FROM one of our customers. I thought it was speech-to-text, but the overall email suggests he typed this out...
Quote:
Hello again, the phones are starting to act up again. There is a 1-2-3 second delay when we answer the phone. I pick up the phone and say hello, repeat myself 2 more times and by the 3rd time I say hello then the customer can hear me.

Please advise the customer to wait 1-2-3 seconds to say hello, then it won't seem like any delay.

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